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Launching for Success: Collaborative Problem-Solving With Tools

With the constant disruption in the workplace, confronting new challenges, changes, and transformations has been the norm for many years. Today organizations are dealing with a new environment. Having a revised strategy to address the future is a start; but the difficult part is operationalizing it at every level. How does your organization solve business challenges? Does every unit use a different methodology then run into further challenges just by communicating and explaining solutions?

A common theme amongst successful organizations is an overarching problem-solving methodology, framework, or toolset for moving the strategy from a document to positive business results. Some may use the agile methodology, the four-stage Shewhart cycle (plan, do, study, and act), Kaizen, or action learning. Others may use lean management principles, Hoshin Karin, or human-centered design. Whatever is being used, experience shows that having a consistent process across the organization promotes goal alignment and integration, which leads to improved results.

Our Launching for Success sessions will showcase how two organizations enable success with consistent tools and techniques. But it does not stop there. The common denominator is the involvement of people, especially end-users.

In each of these sessions, a senior practitioner will share a tool they use to solve business problems involving building performance capability more innovatively. They will also provide templates, use cases, and lessons learned. With these resources you will be able to easily add these tools to your practice to better serve your customers and drive business impact.

Group of Young People Outdoors Communicate Vector Session 1: Wednesday, June 23, 2021 12:00pm - 1:00pm ET


In this session, we will define human-centered design and share Deloitte’s four-step phased approach tool to identify, research, and define a problem, ideate options for improvement, prototype solutions, and test prior to implementation.

womanweb.PNG Session 2: Thursday, June 24, 2021 12:00pm - 1:00pm ET


In this session you will learn how to use the strategy choice cascade model and how it helps align with the business objectives to determine learning priorities, an example of how it was used, and resources to use in your own practice.